1. Please call 281-558-5882 to confirm same day or within 24 hours service reservations
2. All no shows will be billed full fare
3. Cancellations of reservations must be made at least 72 hours prior to the pickup time.
4. A grace period of 15 minutes is given to all pickups. After the grace period; there is a $1 extra fee for each additional minute interval.
5. A grace period of 15 minutes is given to all hotel pickups for airport departures; there is a $1 extra fee for each additional minute interval.
6. A grace period of one hour is given to all international arrivals; there is a $50 extra fee for each additional hour.
7. A grace period of one hour is given to all cruise transfer pickups; there is a $50 extra fee for each additional hour.
8. One bag per passenger for all cruise transfer pickups allowed, there will be a $5 extra fee for any additional bag.
9. There is a $20 extra fee for reservations between 12:00am and 5:00am
10. There will be a $10 fee for any changes to reservations made within 72 hours prior to event.

Payment

1. Payments must be received by the date specified in contract or reservations/events will be subject to immediate cancellation.

2. If direct billing has been arranged and the payment is not received per invoice terms, we have the right to charge the credit card on file for all charges

Method of Payment

All major credit cards, checks and wire transfers are accepted as of method of payment. All events/reservations must be guaranteed with a credit card.

1. CHECKS: Banks in the United States in U.S. dollars payable to Houston Global Solutions 14207 Burgoyne Houston, Texas 77007 Please reference any confirmation or reservation number

2. WIRE TRANSFERS: Bank of America Please contact our accounting department at accounting@houstongs.com to obtain corresponding form and wire transfer instructions.

3. CREDIT CARDS: All major credit cards accepted. Please contact our accounting department at accounting@houstongs.com to obtain corresponding form. A photocopy of credit card and card holder’s driver’s license (both front and back) are required.